Posted on September 28, 2009 by myofficebuzz
As this semester is going full steam now, I’m beginning to realize that I need to streamline the tasks that I take on. So with a little bit of regret, I am taking an indefinitely break from blogging. I’ve looked back over the year plus that I’ve been blogging, and I’ve noticed that the times [...]
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Posted on September 9, 2009 by myofficebuzz
Today’s post comes after a conversation with someone starting a new job this past summer.
As children, we were all taught to say “please” and “thank you” at appropriate moments. I can still remember my mother saying “now what do you say?” over and over until it was drilled into my head—when you want something, say [...]
Filed under: Uncategorized | Tagged: Gratitude in the Workplace, politeness | Leave a Comment »
Posted on August 31, 2009 by myofficebuzz
This is the first week of school at my university, and I’m slammed with the typical first week adjustments and transitions. I’ll be back with posts next week, beginning Wednesday, Sept. 9.
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Posted on August 26, 2009 by myofficebuzz
I had students present last semester on emotional intelligence. I was talking with someone who guest lectures for me from time to time, and she also mentioned it. Emotional intelligence is achieving buzzword status, but I think there is some clarification and caution that is important to consider. First, self-awareness and knowing your own emotions [...]
Filed under: Uncategorized | Tagged: Emotional Intelligence, Emotions, Lie to Me | Leave a Comment »
Posted on August 24, 2009 by myofficebuzz
As an academic, I have a privilege that few outside of teaching enjoy. I’m not talking about “3 months off” in the summer. I’m talking about the rhythm of the academic calendar, where things completely reset several times a year. As I start a new academic year, I do so having learned from last year’s [...]
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Posted on July 31, 2009 by myofficebuzz
I’m going to ask you to do something that I admit I need to work on as well. In fact, one of my goals for this year is to listen better. One thing that you can do to really separate yourself from others is to listen. Don’t listen so that you know what the person [...]
Filed under: Uncategorized | Tagged: communication competence, How to Communicate at Work, listening, Listening to Dissent, Listening to Feedback | Leave a Comment »
Posted on July 29, 2009 by myofficebuzz
I am working on a research paper right now that looks at several aspects of organizational communication, and one of the things that I say in that paper is that these aspects must be considered as a process rather than an event. I think this is relevant for you, regardless of what aspect of organizational [...]
Filed under: Organizational Change, Uncategorized | Tagged: business communication, Business Processes, Organizational Change | Leave a Comment »
Posted on July 22, 2009 by myofficebuzz
Everything that we do has consequences—I don’t have to tell you that. What’s interesting is that there are those consequences that we can anticipate, predict, and use to make decisions, and then there are those consequences that we never see coming, what scholars sometimes call “unintended consequences.” As soon as I mention the term, perhaps [...]
Filed under: Uncategorized | Tagged: Breaking Routines, Structuration Theory, Unintended Consequences, Worn-Out Routines | Leave a Comment »
Posted on July 17, 2009 by myofficebuzz
A few days ago, I was talking to someone about wisdom, and two things really struck me from that conversation. First, a wise person is teachable. He or she doesn’t feel the need to have all the answers and doesn’t feel the need to “fake it” instead of saying “I don’t know.” Second, a wise [...]
Filed under: Office Politics, Uncategorized | Tagged: authenticity at work, Business Wisdom, Office Politics, organizational learning, Trust in the Workplace | Leave a Comment »
Posted on July 3, 2009 by myofficebuzz
One of the things that interests me as an organizational communication professor is communication competence. There are a lot of definitions of what makes a competent communicator, and a lot of research goes into trying to determine what leads to such competence. I read an article a few weeks ago that really made me think. [...]
Filed under: Uncategorized | Tagged: being sensitive to others, business communication, communication competence, communication effectiveness, workplace goals | Leave a Comment »