I am working on a research paper right now that looks at several aspects of organizational communication, and one of the things that I say in that paper is that these aspects must be considered as a process rather than an event. I think this is relevant for you, regardless of what aspect of organizational communication we are talking about. When you communicate with your boss, the event that comes to mind may be asking for that raise—a specific conversation at a specific time and place. However, the process of supervisor-subordinate relationships encompasses that conversation and certainly influences the outcome. Similarly, when you are competing with colleagues for a promotion, there is a whole process there, not just a series of isolated events. Ditto for implementing a new information technology system. When you think about work as isolated events, it becomes more difficult to anticipate how future events will play out. However, thinking about work as a series of continuous processes allows you to better understand how things are connected. It may seem like a minor detail, but it can lead to important consequences.
Filed under: Organizational Change, Uncategorized | Tagged: business communication, Business Processes, Organizational Change